Our 30-day money back guarantee, and how refunds work for the Rider's Way app.
We stand behind the Rider’s Way app. If it is not right for you, we offer a 30-day money back guarantee on your subscription.
Rider’s Way includes a 7-day free trial. You will not be charged during the trial period. If you cancel before the trial ends, you will not be charged at all. After the trial, the subscription is billed monthly at $19.99 per month.
If you subscribed through our website, you can request a refund within 30 days of your first payment by emailing support@advantagehorsemanship.com. We process eligible refunds within 5–7 business days.
Refunds for subscriptions purchased through the Apple App Store or Google Play Store are handled by Apple or Google, not by us. Please contact their support directly to request a refund. We are not able to issue refunds for purchases made through the app stores.
Cancelling stops future billing. It does not automatically refund a payment that has already been taken.
Deleting the app does not cancel your subscription.
Email support@advantagehorsemanship.com with your name, the email address used for the purchase, and the date of the charge. We will process eligible refunds within 5–7 business days.
If you have questions about this refund policy, contact us at support@advantagehorsemanship.com.